Computer Support IT Support web design domain name it solutions Outsourcing Service 電腦服務 電腦保養 電腦顧問

We guarantee to respond to technical support queries within 12 hours but we usually respond in well under 12 hours. You will find our technical support staff helpful and responsive.

Computer Support IT Support web design domain name it solutions Outsourcing Service 電腦服務 電腦保養 電腦顧問
Insight IT Services is designed to help small and medium-sized businesses (SMBs) manage their PCs, Servers or any devices in your Local Area Network (LAN). We also address even more pressing problems -- IT administrators begging for relief from the mundane tasks of desktop maintenance and productivity lost due to downtime.

Don't know how to choose ? Compare Compute Maintenance Services Plan below or
Computer Support IT Support web design domain name it solutions Outsourcing Service 電腦服務 電腦保養 電腦顧問

 


SOS S5 S10 S15 S20 S30 S40
Suitable for Company Adhoc Job / per incident 1-5 PC 6-10 PC 11-15 PC 16-20 PC 21-30 PC 31-40 PC
Phone Support n/a Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Remote Support n/a Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Regular Monthly Inspection n/a 0 1 1 1 2 2
Visit On Request n/a 1 1 2 2 3 4
Monthly Fees# n/a HK$587 HK$1090 HK$1780 HK$2480 HK$2980 HK$4680
Additional / Charge per hour HK$400 HK$450 HK$450 HK$350 HK$350 HK$300 HK$250
* 12 Months Contract
* Pay monthly in advance
* 1 unit of file sever will be calculated equivalent to 2 PC
* Full System Check & Turn-Up Once (All Computer)
* Onsite - Support Min. 2 hours / visit
* Limited to Single location Only, for multiple locations, please contact us

 

Computer Support IT Support web design domain name it solutions Outsourcing Service 電腦服務 電腦保養 電腦顧問
Maintenance fee should be settled before service deliver.
To ensure quality and enhance productivity, separate engineer will be arranged for individual customer.
In case of non-emergency, onsite service will be arranged on the next working day upon notification.  
Free on-the-phone consultation service for computer or software enquiry.
Computer product and software can be purchased close to suppliers' price.
Any hardware or software installed by other suppliers, we reserve the rights not to provide maintenance support.   
Maintenance service doesn't covers parts, separate quotation will be provided for consideration.
Onsite technical support will be provided from Monday to Friday, 10am to 6pm.
On-the-phone technical support will be provided from Monday to Saturday, 9am to 6pm.
On request basis, onsite maintenance or support will be provided on Sunday or public holiday with HK$500 surcharge. 

 

Disclaimer:
Damages caused by depreciation will not be covered. 
Service will be terminated on typhoon signal number 8 or above except separate arrangement has been agreed. 
Daily consumption and depreciation will not be covered (For example, toner and drum of laser printer) 
Any hardware or software installed by other suppliers, we reserve the rights not to provide maintenance support.   




 

Computer Support IT Support web design domain name it solutions Outsourcing Service 電腦服務 電腦保養 電腦顧問 Computer Support IT Support web design domain name it solutions Outsourcing Service 電腦服務 電腦保養 電腦顧問 Computer Support IT Support web design domain name it solutions Outsourcing Service 電腦服務 電腦保養 電腦顧問

 

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